Shipping policy
Shipping Policy
Processing Time All orders are processed within 1-3 business days. Orders are not processed or shipped on weekends or public holidays. You will receive a confirmation email with tracking information once your order has been dispatched.
Shipping Destinations We ship to countries within the European Union and worldwide.
Estimated Delivery Times
- European Union: 8–10 business days
- Worldwide: up to 15 business days
Please note that delivery times are estimates and may vary due to customs processing, carrier delays, or other factors outside our control.
Shipping Rates Shipping costs are calculated at checkout based on your location and the weight of your order. Free shipping may be available on qualifying orders — any applicable promotions will be displayed at checkout.
Customs & Import Duties For international orders outside the EU, customs duties and import taxes may apply. These charges are the responsibility of the customer and are not included in the order total or shipping cost.
Order Tracking Once your order has been shipped, you will receive an email with a tracking number so you can follow your delivery in real time.
Lost or Delayed Shipments If your order has not arrived within the estimated delivery time, please contact us at [your email address] and we will do our best to assist you.